body {
    position: relative;
}

.chat {
    font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;
    font-size: 14px;
    line-height: 1.4;
}
.chat * {
    box-sizing: border-box;
}
.chat .group:after {
    content: "";
    display: table;
    clear: both;
}
.chat .btn {
    display: inline-block;
    color: #ffffff;
    font-size: 14px;
    font-weight: bold;
    text-decoration: none;
    text-align: center;
    text-shadow: none;
    white-space: nowrap;
    vertical-align: middle;
    cursor: pointer;
    border: 1px solid transparent;
    background-image: none;
    padding: 10px;
    border-radius: 4px;
    box-shadow: none;
    -webkit-transition: all 0.25s ease-in-out;
    transition: all 0.25s ease-in-out;
}
.chat .btn--primary {
    background-color: #0e94f8;
}
.chat .btn--primary:hover, .chat .btn--primary:focus {
    color: #ffffff;
    background-color: #0d8dec;
}
.chat .btn--primary:active, .chat .btn--primary.active {
    color: #ffffff;
    background-color: #0d85df;
}
.chat .btn--success {
    background-color: #21a968;
}
.chat .btn--success:hover, .chat .btn--success:focus {
    color: #ffffff;
    background-color: #1fa163;
}
.chat .btn--success:active, .chat .btn--success.active {
    color: #ffffff;
    background-color: #1e985e;
}
.chat .btn--warning {
    background-color: #ec7131;
}
.chat .btn--warning:hover, .chat .btn--warning:focus {
    color: #ffffff;
    background-color: #e06b2f;
}
.chat .btn--warning:active, .chat .btn--warning.active {
    color: #ffffff;
    background-color: #d4662c;
}
.chat .btn--danger {
    background-color: #a01410;
}
.chat .btn--danger:hover, .chat .btn--danger:focus {
    color: #ffffff;
    background-color: #98130f;
}
.chat .btn--danger:active, .chat .btn--danger.active {
    color: #ffffff;
    background-color: #90120e;
}
.chat .btn.disabled, .chat .btn[disabled] {
    background-color: #888888;
    cursor: not-allowed;
}
.chat .btn:active, .chat .btn.active {
    box-shadow: inset 0 3px 5px rgba(0, 0, 0, 0.125);
}

.chat .btn--small {
    font-size: 12px;
    padding: 5px;
}

.chat .btn--block {
    display: block;
    width: 100%;
}
.chat .btn.multiline {
    padding: 5px;
}
.chat .btn.multiline span {
    display: block;
}
.chat .multiline .primary-text {
    font-size: 12px;
}
.chat .multiline .secondary-text {
    font-size: 10px;
}
.chat .block {
    display: block;
}
.chat .block--hidden {
    display: none;
}

.chat__formMessage {
    color: #666666;
    font-size: 12px;
}

button.btn__chat {
    cursor: pointer;
    border: none;
    border-radius: 4px;
    padding: 10px 10px 10px 25px;
    position: relative;
    color: #ffffff;
    font-weight: bold;
    background-color: #0e94f8;
    -webkit-transition: all 0.25s ease-in-out;
    transition: all 0.25s ease-in-out;
}
.btn__chat:hover {
    background-color: #0d8dec;
}
.btn__chat--unavailable:before {
    content: "";
    display: block;
    width: 10px;
    height: 10px;
    background-color: #ed342f;
    position: absolute;
    top: 50%;
    -webkit-transform: translateY(-50%);
    transform: translateY(-50%);
    left: 10px;
    border-radius: 5px;
}
button.btn__chat--available {
    display: inline-block !important;
}
button.btn__chat--available:before {
    content: "";
    display: block;
    width: 10px;
    height: 10px;
    background-color: #56d07d;
    position: absolute;
    top: 50%;
    -webkit-transform: translateY(-50%);
    transform: translateY(-50%);
    left: 10px;
    border-radius: 5px;
}
button.btn__chat--sticky:before {
    content: none;
}

button.btn__chat--sticky {
    display: none;
    z-index: 5;
}
.help-centre .contact-points button.btn__chat--available:before  {
    top: 50%;
}
.help-centre .contact-points button.btn__chat--unavailable:before {
    top: 50%;
}
.btn__chat--helpCentre {
    background-color: #0e94f7;
    border-radius: 100em;
    padding: 11px 22px 11px 42px;
}
.btn__chat--helpCentre:hover {
    background-color: #3ea9f9;
}
button.btn__chat--helpCentre.btn__chat--online:before, .btn__chat--helpCentre.btn__chat--offline:before {
    left: 22px;
}
button.btn__chat--contactPoints {
    border-radius: 0;
    margin-top: 10px;
    padding: 5px 10px 5px 25px;
}
.btn__chat--contactPoints.btn__chat--online:before, .btn__chat--contactPoints.btn__chat--offline:before {
    left: 5px;
}
button.btn__chat--sticky {
    position: fixed;
    right: 0;
    top: 50%;
    width: 90px;
    -webkit-transform: translateY(-50%);
    transform: translateY(-50%);
    border-top-right-radius: 0;
    border-bottom-right-radius: 0;
    background-image: url(/images/site_graphics/newsite/mitel-chat/icon-chat-blue.svg);
    background-repeat: no-repeat;
    background-position: 50% 10px;
    text-align: center;
    text-shadow: none;
    padding: 45px 10px 10px 10px;
    font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;
    font-size: 14px;
    line-height: 1.4;
    z-index: 9;
}
div.chat__container {
    position: fixed;
    bottom: 10px;
    z-index: 20;
    -webkit-transform: translateY(100%);
    transform: translateY(100%);
    opacity: 0;
    width: 280px;
    height: 400px;
    padding: 0 10px 10px 10px;
    background-color: #0f6193;
    color: #ffffff;
    font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;
    font-size: 14px;
    border-radius: 6px;
    box-shadow: 0 0 8px 0 rgba(0, 0, 0, 0.5);
    -webkit-backface-visibility: hidden;
    -webkit-transition: translate3d(0, 0, 0);
}
div.chat__container_Replatform {
    position: fixed;
    bottom: 10px;
    z-index: 20;
    -webkit-transform: translateY(100%);
    transform: translateY(100%);
    opacity: 0;
    width: 280px;
    height: 400px;
    background-color: transparent;
    -webkit-backface-visibility: hidden;
    -webkit-transition: translate3d(0, 0, 0);
}
.chat__banner {
    position: absolute;
    left: 0;
    top: 0;
    width: 300px;
    padding: 10px;
}

h1.chat__bannerTitle, #cancel h1.chat__bannerTitle {
    margin: 0;
    padding: 0;
    font-size: 14px;
    font-weight: bold;
    border-bottom: none;
    color: #ffffff;
}
.chat__nav {
    position: absolute;
    top: 12px;
    right: 10px;
}
.chat__navCloseBtn {
    cursor: pointer;
    border: 0;
    background: none;
    display: block;
    width: 14px;
    height: 14px;
    text-indent: -999em;
    background-image: url(/images/site_graphics/newsite/mitel-chat/icon-times-white.svg);
    background-repeat: no-repeat;
}
.chat__body {
    position: absolute;
    left: 10px;
    top: 40px;
    width: 280px;
    height: 335px;
    overflow-x: scroll;
    overflow-x: hidden;
    -ms-overflow-style: -ms-autohiding-scrollbar;
}
.chat__module {
    position: absolute;
    left: 0;
    top: 0;
    width: 280px;
    min-height: 335px;
    padding: 10px;
    background-color: #ffffff;
    color: #444444;
    opacity: 0;
    -webkit-transform: translateX(-100%);
    transform: translateX(-100%);
}
.chat__messages {
    padding: 0px;
}

.chat__messages {
    padding: 0px;
    position: relative;
}

.chat__textfield {
    position: absolute;
    bottom: 0px;
    right: 0px;
    width: 279px;
    padding: 8px;
}

.chat__moduleTitle {
    margin: 0 0 10px 0;
    padding: 0;
    font-size: 14px;
    color: #444444;
    text-align: center;
    font-weight: bold;
}
.chat__module p {
    margin-bottom: 10px;
}
.chat__moduleIcon {
    width: 60px;
    height: 60px;
    margin-bottom: 10px;
}
.chat__module--active {
    opacity: 1;
    -webkit-transform: translateX(0);
    transform: translateX(0);
}
.chat__reasonBtn {
    margin-bottom: 10px;
}
.chat__reasonBtn:last-of-type {
    margin-bottom: 0;
}
.chat__availability {
    text-align: center;
}
.chat__closed {
    text-align: center;
}
.chat__openingList {
    font-size: 12px;
    border-radius: 4px;
    border: 1px solid #f5f5f5;
}
.chat__openingList--days {
    margin: 0;
    padding: 5px;
    font-weight: bold;
    background-color: #f5f5f5;
}
.chat__openingList--hours {
    margin: 0;
    padding: 5px;
}
.chat__openingTable {
    font-size: 12px;
    border-collapse: collapse;
    width: 100%;
    margin-bottom: 10px;
}
.chat__openingTable--row {
    margin: 0;
    border-bottom: 1px solid #dddddd;
}
.chat__openingTable--row:last-of-type {
    border-bottom: none;
}
.chat__openingTable--days {
    font-weight: bold;
    text-align: left;
    margin: 0;
    padding: 5px 0;
}
.chat__openingTable--hours {
    text-align: right;
    margin: 0;
    padding: 5px 0;
}
.chat__formRow {
    display: block;
    margin-bottom: 10px;
}
.chat__formRequired {
    color: #666666;
    font-size: 12px;
    display: block;
    text-align: right;
    margin-bottom: 10px;
}
.chat__formLabel {
    color: #444444;
    font-size: 12px;
    margin: 0 5px 5px 0;
    float: none;
    width: auto;
}
.chat__formLabel--block {
    display: block;
}
.chat__formLabel--inline-block {
    display: inline-block;
}
.chat__formInput {
    padding: 8px;
    color: #444444;
    font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;
    font-size: 14px;
    font-weight: normal;
    border: 1px solid #dddddd;
    border-radius: 4px;
}
.chat__formInput[type="text"] {
    width: 100%;
}
.chat__formInput.error {
    border-color: #a01410;
}
.chat__form span.error {
    display: block;
    font-size: 12px;
    color: #a01410;
    margin: 5px 0;
}
.chat__formSelect {
    width: 100%;
}
.chat__formVerbatim {
    width: 100%;
    height: 36px;
    resize: vertical;
    padding: 8px;
    color: #444444;
    font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;
    font-size: 14px;
    font-weight: normal;
    border: 1px solid #dddddd;
    border-radius: 4px;
}

.chat__formRadio {
    margin-top: 10px;
    text-align: left;
}

.chat__footerPrivacyLink {
    display: block;
    float: right;
    color: #ffffff;
    font-size: 12px;
    text-decoration: underline;
}
.chat__footerPrivacyLink:hover {
    text-decoration: none;
}

.chat__formPrivacyToggle {
    position: relative;
    cursor: pointer;
    margin-top: 14px;
    padding: 0;
    background: none;
    border: none;
    color: #0e94f8;
    font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;
    font-size: 12px;
    float: left;
    text-decoration: none;
}
.chat__formPrivacyToggle[aria-expanded="true"]:after {
    content: "";
    background-image: url(/images/site_graphics/newsite/mitel-chat/icon-arrow-up-blue.svg);
    background-repeat: no-repeat;
    display: block;
    width: 8px;
    height: 4px;
    position: absolute;
    right: -15px;
    top: 4px;
}
.chat__formPrivacyToggle[aria-expanded="false"]:after {
    content: "";
    background-image: url(/images/site_graphics/newsite/mitel-chat/icon-arrow-down-blue.svg);
    background-repeat: no-repeat;
    display: block;
    width: 8px;
    height: 4px;
    position: absolute;
    right: -15px;
    top: 4px;
}
.chat__formPrivacyMessage {
    margin-top: 10px;
    font-size: 12px;
}
.chat__formBtn {
    float: right;
}

.chat__transcript {
    border: 1px solid #dddddd;
    border-radius: 4px;
    position: relative;
}
.chat__transcriptInput {
    border: none;
    width: 80%;
}
.chat__transcriptButton {
    position: absolute;
    right: 2px;
    top: 2px;
}

.chat__loading {
    text-align: center;
}
.chat__thanks {
    text-align: center;
}
.chat--center {
    position: absolute;
    top: 50%;
    left: 50%;
    width: 100%;
    padding: 0 10px;
    -webkit-transform: translate(-50%, -50%);
    transform: translate(-50%, -50%);
}
.chat--desktop {
    right: 10px;
}
.chat--mobile {
    left: calc(50% - 150px);
    -webkit-transform: translate(-50%, 0);
    transform: translate(-50%, 0);
}
.chat__loader {
    margin: 0 auto 10px auto;
    width: 60px;
    height: 60px;
    border-radius: 50%;
    background: #0e94f8;
    background: -webkit-linear-gradient(left, #0e94f8 10%, rgba(54, 142, 247, 0) 42%);
    background: linear-gradient(to right, #0e94f8 10%, rgba(54, 142, 247, 0) 42%);
    position: relative;
    -webkit-animation: spin 1.25s infinite linear;
    animation: spin 1.25s infinite linear;
    -webkit-transform: translateZ(0);
    transform: translateZ(0);
}
.chat__loader:before {
    width: 50%;
    height: 50%;
    background: #0e94f8;
    border-radius: 100% 0 0 0;
    position: absolute;
    top: 0;
    left: 0;
    content: "";
}
.chat__loader:after {
    background: #ffffff;
    width: 75%;
    height: 75%;
    border-radius: 50%;
    content: "";
    margin: auto;
    position: absolute;
    top: 0;
    left: 0;
    bottom: 0;
    right: 0;
}

.chat__frame {
    height: 325px;
    width: 280px;
}

.chat__footer {
    position: absolute;
    left: 0;
    bottom: 0;
    width: 300px;
    padding: 10px;
}

@-webkit-keyframes spin {
    0% {
        -webkit-transform: rotate(0deg);
        transform: rotate(0deg);
    }
    100% {
        -webkit-transform: rotate(360deg);
        transform: rotate(360deg);
    }
}
@keyframes spin {
    0% {
        -webkit-transform: rotate(0deg);
        transform: rotate(0deg);
    }
    100% {
        -webkit-transform: rotate(360deg);
        transform: rotate(360deg);
    }
}

.chat .chat__csatSteps .chat--hide {
    display: none;
}

.chat__csatSteps a:hover {
    text-decoration: none;
}

.chat__csatSteps .btn__group {
    display: inline-flex;
}

.chat__csatSteps .btn__group > .btn:not(:first-child) {
    border-top-left-radius: 0;
    border-bottom-left-radius: 0;
}

.chat__csatSteps .btn__group > .btn:not(:last-child) {
    border-top-right-radius: 0;
    border-bottom-right-radius: 0;
}

.chat__csatSteps .btn__group > .btn[class*="Outline"]:not(:last-child) {
    border-right: none;
}

.chat__csatSteps .btn--primaryOutline {
    color: #0e94f8; !important;
    background-color: #ffffff; !important;
    border: 1px solid #0e94f8;
    width: auto;
    height: 35px;
    padding: 0 15px;
}

.chat__csatSteps .btn--primaryOutline:hover, .chat__csatSteps .btn--primaryOutline:focus, .chat__csatSteps .btn--primaryOutline:active, .chat__csatSteps .btn--primaryOutline.active {
    color: #ffffff;
    background-color: #0e94f8;
}

.chat__csatSteps .btn--bottom {
    width: 98%;
    margin: 1%;
    bottom: 0;
    left: 0;
    position: absolute;
    display: block;
}
.chat-btn-container--bottom  {
    width: 98%;
    margin: 1%;
    bottom: 0;
    left: 0;
    position: absolute;
}
.chat-btn-container--bottom .btn  {
    width: 98%;
    margin: 1%;
}
.chat-btn-container--bottom .btn-link  {
    color: #0e94f8;
    font-weight: normal;
}

.chat__csatSteps .block {
    display: block;
}

.chat__csatSteps .chat__btn {
    cursor: pointer;
    border: none;
    border-radius: 4px;
    padding: 10px 10px 10px 25px;
    position: relative;
    color: #ffffff;
    font-weight: bold;
    background-color: #0e94f8;
    transition: all 0.25s ease-in-out;
}
.chat__csatSteps .has-float-label {
    display: block;
    position: relative;
}
.chat__csatSteps .has-float-label label,
.chat__csatSteps .has-float-label > span {
    color: #666666;
    position: absolute;
    left: 0;
    top: 0;
    cursor: text;
    font-family: inherit;
    font-size: 12px;
    opacity: 1;
    transition: all 0.25s ease-in-out;
}
.chat__csatSteps .has-float-label select {
    -webkit-appearance: none;
    -moz-appearance: none;
    appearance: none;
}
.chat__csatSteps .has-float-label input,
.chat__csatSteps .has-float-label select,
.chat__csatSteps .has-float-label textarea {
    font-family: inherit;
    font-size: inherit;
    width: 100%;
    padding-top: 16px;
    padding-bottom: 4px;
    border: 0;
    border-radius: 0;
    border-bottom: 2px solid #dddddd;
}
.chat__csatSteps .has-float-label input::-webkit-input-placeholder,
.chat__csatSteps .has-float-label select::-webkit-input-placeholder,
.chat__csatSteps .has-float-label textarea::-webkit-input-placeholder {
    opacity: 1;
    color: #666666;
    transition: all 0.25s ease-in-out;
}
.chat__csatSteps .has-float-label input:-ms-input-placeholder,
.chat__csatSteps .has-float-label select:-ms-input-placeholder,
.chat__csatSteps .has-float-label textarea:-ms-input-placeholder {
    opacity: 1;
    color: #666666;
    transition: all 0.25s ease-in-out;
}
.chat__csatSteps .has-float-label input::-ms-input-placeholder,
.chat__csatSteps .has-float-label select::-ms-input-placeholder,
.chat__csatSteps .has-float-label textarea::-ms-input-placeholder {
    opacity: 1;
    color: #666666;
    transition: all 0.25s ease-in-out;
}
.chat__csatSteps .has-float-label input::placeholder,
.chat__csatSteps .has-float-label select::placeholder,
.chat__csatSteps .has-float-label textarea::placeholder {
    opacity: 1;
    color: #666666;
    transition: all 0.25s ease-in-out;
}
.chat__csatSteps .has-float-label input:placeholder-shown:not(:focus)::-webkit-input-placeholder,
.chat__csatSteps .has-float-label select:placeholder-shown:not(:focus)::-webkit-input-placeholder,
.chat__csatSteps .has-float-label textarea:placeholder-shown:not(:focus)::-webkit-input-placeholder {
    opacity: 0;
}
.chat__csatSteps .has-float-label input:placeholder-shown:not(:focus):-ms-input-placeholder,
.chat__csatSteps .has-float-label select:placeholder-shown:not(:focus):-ms-input-placeholder,
.chat__csatSteps .has-float-label textarea:placeholder-shown:not(:focus):-ms-input-placeholder {
    opacity: 0;
}
.chat__csatSteps .has-float-label input:placeholder-shown:not(:focus)::-ms-input-placeholder,
.chat__csatSteps .has-float-label select:placeholder-shown:not(:focus)::-ms-input-placeholder,
.chat__csatSteps .has-float-label textarea:placeholder-shown:not(:focus)::-ms-input-placeholder {
    opacity: 0;
}
.chat__csatSteps .has-float-label input:placeholder-shown:not(:focus)::placeholder,
.chat__csatSteps .has-float-label select:placeholder-shown:not(:focus)::placeholder,
.chat__csatSteps .has-float-label textarea:placeholder-shown:not(:focus)::placeholder {
    opacity: 0;
}
.chat__csatSteps .has-float-label input:placeholder-shown:not(:focus) + *,
.chat__csatSteps .has-float-label select:placeholder-shown:not(:focus) + *,
.chat__csatSteps .has-float-label textarea:placeholder-shown:not(:focus) + * {
    font-size: 14px;
    color: #666666;
    top: 8px;
}
.chat__csatSteps .has-float-label input:focus,
.chat__csatSteps .has-float-label select:focus,
.chat__csatSteps .has-float-label textarea:focus {
    outline: none;
    border-color: #0f6193;
}
.chat__csatSteps .has-float-label select {
    padding-right: 1em;
    background: url("data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 4 5'%3E%3Cpath fill='%23333' d='M2 0L0 2h4zm0 5L0 3h4z'/%3E%3C/svg%3E") no-repeat right 0.5em bottom 0.25em;
    background-size: 8px 10px;
}
.chat__csatSteps textarea {
    resize: vertical;
    height: 80px;
}
.chat__csatSteps form label {
    width: 100%;
}
.chat__csatSteps .chat__module--hasActions {
    height: calc(100% - 59px);
}
.chat__csatSteps .chat__module p {
    margin-top: 0;
}
.chat__csatSteps .chat__actions {
    position: absolute;
    left: 0;
    bottom: 0;
    width: 100%;
    background-color: #f5f5f5;
    padding: 10px;
}
.chat__csatSteps .chat__rating {
    display: block;
    width: 40px;
    height: 40px;
    margin: 0 5px;
    text-indent: -9999px;
    white-space: nowrap;
    overflow: hidden;
    background-repeat: no-repeat;
    border: none;
    background-color: transparent;
    cursor: pointer;
    transition: all 0.25s ease-in-out;
}
.chat__csatSteps .chat__rating--excellent {
    background-image: url(https://cdn2.rcstatic.com/images/site_graphics/newsite/mitel-chat/icon-excellent-default.svg);
}
.chat__csatSteps .chat__rating--excellent:hover, .chat__csatSteps .chat__rating--excellent:focus, .chat__csatSteps .chat__rating--excellent:active, .chat__csatSteps .chat__rating--excellent.active {
    background-image: url(https://cdn2.rcstatic.com/images/site_graphics/newsite/mitel-chat/icon-excellent-selected.svg);
}
.chat__csatSteps .chat__rating--good {
    background-image: url(https://cdn2.rcstatic.com/images/site_graphics/newsite/mitel-chat/icon-good-default.svg);
}
.chat__csatSteps .chat__rating--good:hover, .chat__csatSteps .chat__rating--good:focus, .chat__csatSteps .chat__rating--good:active, .chat__csatSteps .chat__rating--good.active {
    background-image: url(https://cdn2.rcstatic.com/images/site_graphics/newsite/mitel-chat/icon-good-selected.svg);
}
.chat__csatSteps .chat__rating--neutral {
    background-image: url(https://cdn2.rcstatic.com/images/site_graphics/newsite/mitel-chat/icon-neutral-default.svg);
}
.chat__csatSteps .chat__rating--neutral:hover, .chat__csatSteps .chat__rating--neutral:focus, .chat__csatSteps .chat__rating--neutral:active, .chat__csatSteps .chat__rating--neutral.active {
    background-image: url(https://cdn2.rcstatic.com/images/site_graphics/newsite/mitel-chat/icon-neutral-selected.svg);
}
.chat__csatSteps .chat__rating--bad {
    background-image: url(https://cdn2.rcstatic.com/images/site_graphics/newsite/mitel-chat/icon-bad-default.svg);
}
.chat__csatSteps .chat__rating--bad:hover, .chat__csatSteps .chat__rating--bad:focus, .chat__csatSteps .chat__rating--bad:active, .chat__csatSteps .chat__rating--bad.active {
    background-image: url(https://cdn2.rcstatic.com/images/site_graphics/newsite/mitel-chat/icon-bad-selected.svg);
}
.chat__csatSteps .chat__rating--veryBad {
    background-image: url(https://cdn2.rcstatic.com/images/site_graphics/newsite/mitel-chat/icon-very-bad-default.svg);
}
.chat__csatSteps .chat__rating--veryBad:hover, .chat__csatSteps .chat__rating--veryBad:focus, .chat__csatSteps .chat__rating--veryBad:active, .chat__csatSteps .chat__rating--veryBad.active {
    background-image: url(https://cdn2.rcstatic.com/images/site_graphics/newsite/mitel-chat/icon-very-bad-selected.svg);
}
.chat__csatSteps .chat__message {
    display: flex;
    margin-bottom: 10px;
}
.chat__csatSteps .chat__messageBody {
    font-size: 12px;
    margin-bottom: 10px;
}
.chat__csatSteps .chat__messageBody:last-of-type {
    margin-bottom: 0;
}
.chat__csatSteps .chat__message--status {
    border-radius: 4px;
    padding: 10px;
    display: block;
}
.chat__csatSteps .chat__message--statusSuccess {
    background-color: #e8f6ef;
}
.chat__csatSteps .chat__icon {
    display: inline-flex;
    align-self: center;
    position: relative;
    height: 1em;
    width: 1em;
}
.chat__formMessage--right {
    float: right;
}
.chat__csatSteps .chat--horizonalCenter {
    text-align: center;
}

.chat__message--statusInfo {
    background-color: #e6f4fe;
}
.chat__message--statusInfo .chat__messageTitle {
    color: #0e94f8;
}

.chat__leaveMessage form label {
    float: none;
    width: unset;
}

.chat__leaveMessage {
    width: 100%;
}

.chat__leaveMessage input.error, .chat__leaveMessage textarea.error {
    border-bottom: 2px solid #a01410;
}

.chat__inlineIcon {
    margin-right: 5px;
}

.chat span.chat__error--submit {
    margin-top: 16px;
}

.chat span.hide {
    display: none;
}

.help-centre .contact-points .btn__leaveMessageOpen {
    padding-left: 22px;
}

.myRes button.btn__leaveMessageOpen {
    background-color: #789C3D;
}

.chat a {
    border-bottom: none;
    padding: 0;
}

.chat .chat__toggleButton--active {
    color: #ffffff;
    background-color: #0e94f8;
}

.chat_usa {
    width: 50%;
    height: 50%;
    margin: 0 auto;
}


.chat__message {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    margin-bottom: 10px;
}

.chat__messageTitle {
    margin-top: 0;
    margin-bottom: 0;
    font-size: 12px;
    font-weight: bold;
    line-height: inherit;
}
.chat__messageBody {
    font-size: 12px;
    font-weight: normal;
    margin-bottom: 10px;
}
.chat__messageBody:last-of-type {
    margin-bottom: 0;
}

.chat__message--system {
    font-size: 12px;
    font-weight: bold;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
}

.chat__icon {
    display: -webkit-inline-box;
    display: -ms-inline-flexbox;
    display: inline-flex;
    -ms-flex-item-align: center;
    align-self: center;
    position: relative;
    height: 1em;
    width: 1em;
}

.chat__message--status {
    border-radius: 4px;
    padding: 10px;
    display: block;
}

.chat__message--status {
    border-radius: 4px;
    padding: 10px;
    display: block;
}

.chat__message--statusSuccess {
    background-color: #e8f6ef;
}
.chat__message--statusSuccess .chat__messageTitle {
    color: #21a968;
}

.chat__message--statusDanger {
    background-color: #f5e7e7;
}
.chat__message--statusDanger .chat__messageTitle {
    color: #a01410;
}
.chat__message--statusWarning {
    background-color: #fdf0ea;
}
.chat__message--statusWarning .chat__messageTitle {
    color: #ec7131;
}
.chat__message--statusInfo {
    background-color: #e6f4fe;
}
.chat__message--statusInfo .chat__messageTitle {
    color: #0e94f8;
}
.chat__message--customer {
    justify-content: flex-end;
}
.chat__avatar {
    width: 32px;
    height: 32px;
}
.chat__avatar--advisor {
    margin-right: 10px;
}
.chat__avatar--customer {
    margin-left: 10px;
}
.chat__dialogue {
    border-radius: 4px;
    position: relative;
    padding: 10px;
}
.chat__dialogue--advisor {
    background-color: #f5f5f5;
}
.chat__dialogue--advisor:after {
    content: "";
    position: absolute;
    top: 10px;
    left: -8px;
    border-width: 8px 8px 8px 0;
    border-style: solid;
    border-color: transparent #f5f5f5;
    display: block;
}
.chat__dialogue--customer {
    background-color: #e6f4fe;
}
.chat__dialogue--customer:after {
    content: "";
    position: absolute;
    top: 10px;
    right: -8px;
    border-width: 8px 0 8px 8px;
    border-style: solid;
    border-color: transparent #e6f4fe;
    display: block;
}
.chat__dialogueTitle {
    margin-top: 0;
    margin-bottom: 0;
    font-size: 12px;
    font-weight: bold;
}
.chat__dialogueBody {
    font-size: 12px;
    margin-bottom: 10px;
    max-width: 178px;
    word-wrap: break-word;
}
.chat__dialogueBody:last-of-type {
    margin-bottom: 0;
}
.chat__dialogueDateTime {
    color: #666666;
    font-size: 12px;
}

#rc-new-message {
    font-family: Trebuchet MS !important;
    font-size: 13px !important;
    padding: 5px !important;
    resize: none !important;
    overflow: auto !important;
    position: relative !important;
    outline: none !important;
    box-sizing: border-box !important;
    -moz-box-sizing: border-box !important;
    -webkit-box-sizing: border-box !important;;
    width: 230px;
    height: 40px;
    border-radius: 4px;
    border: solid 1px #b4b4b4;
    background-color: #ffffff;
}

#chat__options {
    font-size: small;
    position: absolute;
    top: 2px;
    right: 0px;
    min-width: 77px;
    max-width: 77px;
    width: 77px;
    bottom: 0px;
    margin: 0px;
    padding: 0px;
    height: 33px;
}


.PublicChatSprite-SendMessage-Light {
    background-image: url(https://cdn2.rcstatic.com/images/site_graphics/newsite/mitel-chat/chat-actions.svg);
    background-repeat: no-repeat;
    background-position: -83px 3px;
    width: 42px;
    height: 36px;
}

#chat__options .send {
    right: 3px;
    top: 0px;
    position: absolute;
    margin: 0px;
    padding: 0px;
}

#chat__send-message {
    position: absolute;
    bottom: 48px;
    height: 0px;
    width: 100%;
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

#chat__message-box {
    position: absolute !important;
    left: 0px !important;
    /* right: 148px !important; */
    right: 74px !important;
    width: auto !important;
    padding: 0px !important;
    margin: 0px !important;
    min-height: 36px !important;
    max-height: 36px !important;
}

.chat__area {
    height: 265px;
    overflow: scroll;
}

#chatCsatSubmit {
    display: inline-block;
}

.chat__messages-footer {
    padding: 0 0 0 5px;
    background-color: #fff;
    position: absolute!important;
    bottom: 45px;
    height: 30px;
    width: auto;
    margin: 0 auto;
    left: 1px;
    right: 1px;
    line-height: 30px!important;
    box-sizing: border-box!important;
    border-radius: 0 0 3px 3px;
}

#chat__user-typing {
    color: #000;
    font-style: italic;
    font-weight: bold;
    width: 100%;
    font-size: x-small;
}

.ui-widget-overlay {
    background: #000 100% 100% repeat-x; !important;
    opacity: .7; !important;
    filter: Alpha(Opacity=30); !important;
}

.chatDialog {
    width: auto;
    min-height: 0px;
    max-height: none;
    height: 150px;
    border: none;
}

.chatDialog .accept {
    background-color: #00874D;
    width: 127px;
    height: 44px;
    left: 5px;
    bottom: 10px;
    position: absolute;
    margin: 0;
    padding: 0;
    color: #fff;
    font-size: 16px;
    font-weight: bold;
    border: 0;

    border-radius: 4px;
}

.chatDialog .reject {
    background-position: 0;
    width: 127px;
    height: 44px;
    right: 5px;
    bottom: 10px;
    position: absolute;
    margin: 0;
    padding: 0;
    font-size: 16px;
    font-weight: bold;
    color: #444;
    border-radius: 4px;
    border: 1px solid #DDD;
}

.messageEndChat {
    margin: 10px;
    font-size: 1.4em;
}

.ui-resizable {
    left: 4% !important;
    top: 25% !important;
    width: 275px !important;
}

.chat__module .chat__translate-line {
    width: 100%;
    margin-bottom: 4px;
    border-top: 1px solid #fdfdfd;
}
.chat__module .chat__translate-link {
    font-size: 11px;
    font-style: italic;
    word-wrap: break-word;
    cursor: pointer;
}
.chat__module .chat__translate-message {
    font-size: 12px;
    word-wrap: break-word;
    cursor: pointer;
}